Retta, Kim, and Deb will be pleased to welcome you to our practice. They comprise our front desk staff. Retta and Kim are primarily responsible for scheduling appointments and arranging for payment options. They will help you to assess your insurance benefits if applicable, and help you realize the maximum benefits to which you are entitled. They can provide options that we believe will make any desired treatment affordable.
Deb supports Dr. Cook by managing his communication regarding patients and their family dentist. She also helps with special projects where Dr. Cook is working with the general dental community in the Greater Lafayette area to make everyone aware of changes and advances in the field of periodontics and implant-related services. She further is responsible for tracking follow-up with patients so we can help insure continuity and completion of necessary treatments as recommended for individual patients.
All three ladies are from the Lafayette area and still reside locally. Retta has an Associates Degree in Medical Secretary, has two grown children, four grandchildren and lives in Clinton County with husband, Rich. She is active in her church and community and has been part of the office for over seventeen years. Deb has been part of Dr. Cook's team for over nineteen years. She and husband, Rick, have three grown children, a Cocker Spaniel and a Lhasa Apso mix, and is active in her church and civic community. Kim, who joined the team most recently, had worked in the hospitality field. She has three daughters and a grandson, Tommy. She keeps busy with her youngest's school activities and shopping with all three daughters.
Dr. Cook is pleased to have each and every one of them as his front office staffing. He knows you'll be pleased to meet them as well.